msw55 — Data Protection Policy

Your Privacy Is Our Responsibility

msw55 is fully transparent about how your personal information is collected, used, and protected. Read this policy and stay informed.

Last Updated: January 2026

msw55 ("we", "us", or "platform") is a trusted online casino and betting platform in Bangladesh. We give the highest importance to our users' privacy. This Privacy Policy ("Policy") describes what information we collect when you use the msw55.cam website, how it is used, who it is shared with, and how you can maintain control over your own information.

By registering or logging in to this site, you agree to this Privacy Policy. If you do not agree with any part of the Policy, please stop using our services and contact us at [email protected].

This Policy applies only to the msw55.cam website. Third-party sites or payment gateways (such as bKash, Nagad, Rocket) follow their own privacy policies, for which msw55 is not responsible.

We may collect the following types of information when you create an account at msw55, use our services, or contact support.

Personally Identifiable Information

  • Full name and date of birth (for age verification)
  • Email address and contact details
  • National ID card or passport information (for KYC verification)
  • Address details

Financial Information

  • Deposit and withdrawal transaction history
  • Last few digits of bKash, Nagad, Rocket, Upay, or bank account numbers
  • Payment method type

Full mobile banking PINs or complete bank account numbers are not stored on our servers.

Technical and Usage Information

  • IP address and device type
  • Browser type and operating system
  • Site access times and page-level activity
  • Cookie and session data
  • Game type and betting history

Collected information is used only for the specific purposes listed below. msw55 never uses your information unnecessarily.

Account Management

Your information is used to handle registration, login, identity verification (KYC), and to ensure account security.

Transaction Processing

Financial information is needed to correctly process deposits (minimum ৳300) and withdrawals (minimum ৳800) and to maintain transaction history.

Customer Support

Your account information is used for verification when providing 24/7 support in Bengali via live chat or email.

Security and Fraud Prevention

Technical information is analyzed to prevent unauthorized access, fraudulent activity, and money laundering.

Service Improvement

Usage data is analyzed to improve the user experience, resolve technical issues on the platform, and add new features.

Ensuring Responsible Gaming

Information is used to monitor users' gaming patterns, identify signs of problem gambling, and provide necessary assistance.

msw55 uses cookies to keep the website running smoothly and to improve the user experience.

Types of Cookies

  • Essential Cookies: Essential for maintaining login sessions and for security.
  • Analytics Cookies: Used to understand which pages of the site are used most.
  • Functional Cookies: Help remember your preferences, language, and other settings.

You can control cookies by changing your browser settings, but this may cause some features of the site to not work properly.

msw55 does not sell your personal information. However, information may be shared with trusted third parties in specific circumstances to provide services.

When and With Whom Information Is Shared

  • Payment Processors: Necessary information is provided to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
  • Game Providers: Providers such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming may receive limited technical information to operate games.
  • Security and Verification Services: KYC (Know Your Customer) verification service providers.
  • Legal Obligations: Information may be provided to comply with court orders or lawful requests from regulatory authorities.

Before sharing information with any third party, we ensure that they maintain adequate data protection measures.

msw55 follows advanced technology and strict policies to ensure the security of your information.

SSL Encryption

All data transfers are secured with SSL/TLS encryption.

Firewall Protection

Our servers are protected by advanced firewalls and regular security audits are conducted.

Access Control

Only authorized personnel can access user information, and every access is logged.

Password and Account Security

For the security of your account, we recommend:

  • Use a strong and unique password.
  • Never share your login details with anyone else.
  • Log out after logging in from an unfamiliar device.
  • If you notice any unusual activity, contact support immediately.

msw55 does not store your information indefinitely. The retention period depends on the type of information and legal requirements.

Retention Guidelines

  • Account Information: Retained while the account is active and for the period required by applicable law after it is closed.
  • Financial Transaction Records: Retained for the long term in compliance with financial regulations.
  • Support Communications: Logs are kept for a limited time after a support case is resolved.
  • Cookie and Session Data: Most session data is deleted once the session ends.

You have certain fundamental rights regarding your personal information, which msw55 respects.

Right to Access Information

You have the right to see what information we hold about you. Please contact support to do so.

Right to Correct Information

If there is any error in the information we hold about you, you can request a correction.

Right to Delete Information

Where there is no legal obligation, you can request deletion of your information after closing your account.

Right to Object to Processing

In certain circumstances, you have the right to object to the processing of your information.

To exercise these rights, email us at [email protected]. We will respond to your request within a reasonable time.

msw55 is a service for adults. This platform operates for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.

Age is verified at the time of registration. If we find evidence that a minor has registered, that account will be closed immediately and all associated information will be deleted.

If you believe a minor is using msw55, please notify us at [email protected].

For 21+ Only

msw55 reserves the right to update this Privacy Policy as needed. If any significant changes are made to the Policy, we will notify users in the following ways:

  • A notice will be displayed on the site.
  • A message will be sent to the registered email.
  • The "Last Updated" date at the top of the page will be changed.

Continuing to use the platform after changes have been made indicates that you have agreed to the updated policy. We therefore recommend reviewing this page periodically.

If you have any questions, feedback, or requests regarding this Privacy Policy, our support team is always ready to help.

Have a question about your privacy?

Chat with us in Bengali on our 24/7 live chat or reach us by email.

[email protected]

Live Chat Support

You can speak with our support team in Bengali via live chat 24 hours a day, 7 days a week from any page on the site.

Email Support

For any formal privacy-related requests or questions, send an email to [email protected].

Related Policies and Information

To read our other policies: